ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (2022)

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ZEBRA TC21 Handheld Touch Computer User Guide

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (1)

Copyright

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2020 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
www.zebra.com/copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty.
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.

Terms of Use

  • Proprietary Statement
    This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.
  • Product Improvements
    Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.
  • Liability Disclaimer
    Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
  • Limitation of Liability
    In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Unpacking

  1. Carefully remove all protective material from the device and save the shipping container for later storage and shipping.
  2. Verify that the following were received:
    • Touch computer
    • PowerPrecision Lithium-ion battery
    • Regulatory Guide.
  3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer Support center immediately.
  4. Prior to using the device for the first time, remove the protective shipping film that covers the scan window, display and camera window.

Features

Figure 1 Front ViewZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (2)

Table 1 Front View Features

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (3)

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (4)

Figure 2 Rear View

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (5)

Table 2 Back View Features

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (6)

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (7)

Setting Up the Device

To start using the device for the first time.

  1. Install a micro secure digital (SD) card (optional).
  2. Install hand strap (optional).
  3. Install the battery.
  4. Charge the device.
  5. Power on the device.

Installing a microSD Card

The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (8)CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.

1. Lift the access door.

Figure 3 Lift Access Door

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (9)

2. Slide the microSD card holder to the unlock position.
Figure 4 Unlock microSD Card Holder

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (10)

3. Lift the microSD card holder.
Figure 5 Lift the microSD Card Holder

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (11)

(Video) Zebra TC21 Mobile Computer - POSGuys.com

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (12)CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.

6. Re-install the access door.
Figure 8 Replace Access Door

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (13)

Installing the Battery

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (14)NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.

1. Insert the battery, bottom first, into the battery compartment in the back of the device.
Figure 9 Insert Bottom of Battery into Battery Compartment

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (15)

2. Press the battery down into the battery compartment until the battery release latches snap into place.

Charging the Device

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (16)CAUTION: Ensure that you follow the guidelines for battery safety described in the device Product Reference Guide.
Use one of the following accessories to charge the device and/or spare battery.

Table 3 Accessories

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (17)

Main Battery Charging

To charge a device:

1. Insert the device into a slot to begin charging.
2. Ensure the device is seated properly.

The device’s Charging/Notification LED indicates the status of the battery charging in the device. The 3,220 mAh (typical) standard battery charges from fully depleted to 90% in approximately 2.5 hours and from fully depleted to 100% in approximately three hours. The 5,260 mAh (typical) extended battery charges from fully depleted to 90% in approximately four hours and from fully depleted to 100% in approximately five hours.

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (18)NOTE: In many cases the 90% charge provides plenty of charge for daily use.

To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries at room temperature with the device in sleep mode.

Table 4 Charging/Notification LED Charging Indicators

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (19)

Spare Battery Charging

To charge a spare battery:

1. Insert the battery into a battery charging well.
2. Gently press down on the battery to ensure proper contact.

The Spare Battery Charging LED on the cup indicates the status of the spare battery charging. The 3,220 mAh (typical) standard battery charges from fully depleted to 90% in approximately 2.5 hours and from fully depleted to 100% in approximately three hours. The 5,260 mAh (typical) extended battery charges from fully depleted to 90% in approximately four hours and from fully depleted to 100% in approximately five hours.

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (20)NOTE: In many cases the 90% charge provides plenty of charge for daily use.

To achieve the best fast charging results use only Zebra charging accessories and batteries.

Table 5 Spare Battery LED Charging Indicators

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (21)

(Video) Zebra TC21

Charging Temperature

Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs battery charging in a safe and intelligent manner. At higher temperatures (for example: approximately +37°C (+98°F)) the device or cradle may for small periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to abnormal temperatures via its LED.

1-Slot Charge Only Cradle

Figure 10 1–Slot Charge Only Cradle

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (22)

Table 6 1-Slot Charge Only Cradle Features

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (23)

1-Slot USB/Ethernet Cradle

Figure 11 1–Slot USB/Ethernet Cradle Setup

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (24)

Table 7 1-Slot USB/Ethernet Cradle Features

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (25)

4-Slot Charge Only Cradle with Battery Charger

Figure 12 4-Slot Charge Only Cradle with Battery Charger

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (26)

Table 8 4-Slot Charge Only Cradle with Battery Charger Features

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (27)

5-Slot Charge Only Cradle

Figure 13 5-Slot Charge Only Cradle

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (28)

Table 9 5-Slot Charge Only Cradle Features

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (29)

5-Slot Ethernet Cradle

Figure 14 5-Slot Ethernet Cradle

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (30)

Table 10 5-Slot Ethernet Cradle Features

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (31)

4-Slot Battery Charger

(Video) Zebra TC26 device overview

Figure 15 4-Slot Battery Charger

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (32)

Table 11 4-Slot Battery Charger Features

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (33)

USB cable

The USB cable plugs into the bottom of the device. When attached to the device the cable allows charging, transferring data to a host computer, and connecting USB peripherals.

Figure 16 USB cable

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (34)

Scanning with Internal Imager

To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows the user to enable the imager, decode the barcode data, and display the barcode content.

To scan with the internal imager:

1. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
2. Point the exit window on the top of the device at a barcode.

Figure 17 Imager Scanning

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (35)

3. Press and hold the scan button.
The red laser aiming pattern turns on to assist in aiming.

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (36)NOTE: When the device is in Picklist mode, the imager does not decode the barcode until the crosshair or aiming dot touches the barcode.

4. Ensure the barcode is within the area formed by the crosshairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.

Figure 18 Aiming Pattern

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (37)

Figure 19 Pick List Mode with Multiple Barcodes

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (38)

5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was decoded successfully.
6. Release the scan button.

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (39)NOTE: Imager decoding usually occurs instantaneously. The device repeats the steps required to take a digital picture (image) of a poor or difficult barcode as long as the scan button remains pressed.

7. The barcode content data displays in the text field.

Ergonomic Considerations

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (40)CAUTION: Avoid extreme wrist angles.

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (41)

ZEBRA TC21 Handheld Touch Computer User Guide - Manuals+ (42)

(Video) Zebra TC21/TC26 Android 10 OS Update from SD card

www.zebra.com

Contents hide

1Documents / Resources

1.1References

2Related Posts

Documents / Resources

ZEBRA TC21 Handheld Touch Computer [pdf] User Guide
TC21, Handheld Touch Computer

References

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FAQs

How do I change my Zebra scanner settings? ›

Tap "Configure scanner settings". A list of scanner configuration settings appears. Tap "Select scanner to set parameters". All Scanners option is available to enable global scanner configuration, allowing the scanner settings to apply to all scanners.

How do you reset a zebra TC21? ›

Restore with hard reset or Recovery mode Zebra TC21
  1. 1- First turn off your Zebra TC21 completely. ...
  2. 2- Keep holding on volume down and power keys together for a few seconds in your Zebra TC21. ...
  3. 3- When the Zebra logo is displayed, release the buttons.

How do I sync my Zebra scanner? ›

Pair It in One Step

Simply scan the STC barcode that appears on your device's screen and the imager automatically connects to your Android or Windows PC, tablet or smartphone.

How do you charge a Zebra scanner? ›

And you can use a USBC cable. And then you can charge it through there or if you only have micro USB

Can you scan a zebra like a barcode? ›

The system is more accurate than other image-recognition programs and could be used on additional animals with stripes, such as tigers and giraffes.” So, you can't take your grocery store barcode scanner and walk up to a zebra and scan it, but you can use the Stripespotter scanner to scan a digital photo of the zebra ...

How do you set up a barcode scanner? ›

Barcode scanners require no drivers, so simply plug the barcode scanner into your computer's USB port or pair with Bluetooth. The computer should recognise the device and you should be able to start scanning products right away.

How do I factory reset my zebra? ›

Press and hold on the device Power button, Scan/Action button and Vol+ button until the screen is turned OFF. 4. Release the Power and Scan/Action buttons and continue to hold Vol+ button.

How do I Reset my Zebra barcode scanner? ›

Reset your barcode scanner to factory defaults

Under MY DEVICES, tap the information icon to the right of your barcode scanner. Tap Forget This Device > OK.

What is Enterprise Reset? ›

Enterprise Reset is a feature that allows a device to be factory reset and user data wiped while still maintaining Workspace ONE enrollment and specified content such as corporate apps, files, or Wi-Fi settings.

What can I do with a zebra tc700k? ›

The TC70x can be used for variety of mobile applications including Asset Tracking, Inventory Management, and Tool Room Tracking.

How do I reset my zebra TC52? ›

Restore with hard reset or Recovery mode Zebra TC52-HC
  1. 1- First turn off your Zebra TC52-HC completely. ...
  2. 2- Keep holding on volume down and power keys together for a few seconds in your Zebra TC52-HC. ...
  3. 3- When the Zebra logo is displayed, release the buttons.

What can you do with a zebra TC510K? ›

Now you can have it all: beauty, brawn and brains with the Zebra TC510K-1PAZU2P-US Android Barcode Terminal, everything your workers want with everything your business needs. The TC51 can be used for variety of mobile applications including IT Asset Tracking, Inventory Control, and Quality Inspections.

How do I connect my Zebra scanner to my computer via Bluetooth? ›

How to Pair your Zebra Bluetooth Scanner
  1. Hold down the Scan button on the scanner (the large button labeled with a “+” symbol) in order to turn it on.
  2. Hold down the Bluetooth button for five seconds, until you hear a chime and the scanner appears on the list of your Bluetooth devices.
20 May 2020

How do I connect my Zebra Bluetooth? ›

How to Pair The Zebra ZQ520 With an Android Device - LaceUp - YouTube

How do I connect my Bluetooth scanner? ›

Hold the Bluetooth button on the scanner until it beeps. It is now in discovery mode and ready to pair. If you do not pair the scanner within two minutes, it will beep again and turn off Bluetooth. If this happens, simply hold the Bluetooth button again to re-activate discovery mode.

How do I scan a QR code with a zebra scanner? ›

1- First step: To read or capture a QR code on your TC51 you have several options, if your Zebra TC51 has the Play Store application store, look for its icon and click on it. 2- Second step: At the top of the Play Store application store there is a search engine, click on it and type “QR” or “QR scanner”.

Can ls2208 scan QR codes? ›

This scanner was built with future proofing in mind where it can scan both standard UPC Barcodes as well as 2D QR Codes for mobile couponing or customer registration. Zebra LI2208 The LI2208 offers the high power scanning you expect from Zebra.

How do I turn up the volume on my zebra scanner? ›

To change the setting of the beep volume, scan the barcode with your scanner according to the desired volume: low, medium, or high.

Do I need software to use a barcode scanner? ›

Do I need any special software to use a scanner? Barcode scanners do not require any special software or driver to function properly. They will emulate a keyboard and will be recognized by your computer as a general input device.

How do I get my USB scanner to work? ›

Plug the USB cable from your scanner into an available USB port on your device, and turn the scanner on. If that doesn't work, here's a way to do it manually. Select Start > Settings > Devices > Printers & scanners or use the following button. Select Add a printer or scanner.

How do I connect my handheld scanner to my computer? ›

Tag: Connecting a barcode scanner to a PC
  1. Right click on the Bluetooth icon and select Add a Bluetooth Device:
  2. The Settings screen will appear. Click on “Add Bluetooth or other device” ...
  3. Click on the text and the scanner should connect and the blue LED should light up. ...
  4. Open Notepad and scan a bar code, it should appear.
2 Jan 2019

How do I Reset my zebra TC51 touch computer? ›

Perform a hard reset if the TC51 stops responding.
  1. Simultaneously press the Power, PTT and Volume Up buttons for at least four seconds.
  2. When the screen turns off, release the buttons.
  3. The TC51 reboots. Score 1.
17 May 2020

How do I Factory Reset my zebra tc70? ›

Press the PTT button. Press the Up and Down Volume buttons to navigate to the TC700HKXXXRFENxyyzz file. Press the PTT button. The Factory Reset occurs and then the device resets.

How do I Factory Reset my TC77? ›

Zebra TC72 TC77 Factory Reset
  1. Press and hold the Power button until the menu appears.
  2. Touch Reboot.
  3. Touch OK.
  4. Press and hold the Scan Button/Trigger until the device vibrates.
  5. Press the Up and Down buttons to navigate to apply from sdcard.
  6. Press the Enter button.

How do you unlock a Zebra scanner? ›

If you can not unlock the screen, press and hold the power button for about 20 seconds and the phone will turn off. 2- Keep holding on volume down and power keys together for a few seconds in your Zebra TC51. In some devices according to the Android version the combination can be the power key and the volume key up.

Why is my barcode scanner not working? ›

There are many reasons barcodes might not scan and most of them can be boiled down to one of three things—your equipment isn't suited to your barcodes, your scanner isn't being operated properly or your barcode labels aren't suited to your application or environment.

How do I know if my barcode scanner is working? ›

Print your barcode and take it to a retail store. Ask if you can scan your barcode at the register. (Bribe the cashier with snacks.) The scanner should pick up your barcode and beep, confirming that the barcode is readable.

What happens when you do a reset? ›

A factory data reset erases your data from the phone. While data stored in your Google Account can be restored, all apps and their data will be uninstalled. To be ready to restore your data, make sure that it's in your Google Account.

How do I reset my Thor vm1a? ›

Go to Settings > System > Reset options.
...
An Factory Reset will:
  1. remove all installed programs and settings.
  2. erase the Internal Storage folder /sdcard/
  3. erase the folder /storage/IPSM/ so there is nothing left to install.
12 Feb 2021

How do I reset my Honeywell barcode scanner? ›

Resetting a Honeywell Scanner
  1. Scan the barcodes below in order to reset and reconfigure.
  2. Scan the factory default barcode.
  3. Scan the HID mode barcode if you're using a Windows computer (Do NOT Scan if using Android)
2 Aug 2022

How do I change my default scanner settings? ›

Click the Device Settings tab (the example below uses Home Mode). Click the Device Scan Settings button. The Device Scan Settings dialog box will appear. Select the tab for the Scan-to action you want to change (Image, OCR, E-mail, or File).

How do I change the DPI on my scanner? ›

Select the DPI (dots per inch) of the document in the DPI scroll box in the Scanner settings dialog. The DPI option sets the resolution in dots per inch. You can normally choose among values between 100 and 400 DPI.

How do I change the paper size when scanning? ›

Operation
  1. Tap the [Original] key.
  2. Tap the "Scan Size" key.
  3. Tap the appropriate paper size key. To specify an AB paper size, tap the [AB] tab, and then tap the appropriate paper size key. After the settings are completed, tap . If you are sending a long original, tap the [Long Size] key.

How do I find my scanner settings in Windows 10? ›

Verify your scanner is installed
  1. Select Start > Settings > Devices > Printers & scanners. Open the Printers & scanners settings.
  2. Under Printers & devices, look for your scanner.

How do I scan documents into my computer? ›

How To Scan A Document To Your Computer - YouTube

How do I change my scanner to PDF? ›

Scan a paper document to PDF without presets
  1. Choose Tools > Create PDF > Scanner > Default Settings or My Custom Settings. Note: ...
  2. If you want to change the settings, click the Settings icon . ...
  3. Click Scan.
  4. If prompted to scan more pages, select Scan More Pages, Scan Reverse Sides, or Scan Is Complete, and click OK.
19 Sept 2022

How do I scan from Windows 10 to my printer? ›

Windows 10 includes a built-in scan utility, which you can access from the printer context menu. Click Start, type: devices and printer then hit Enter. Right-click your scanner or printer, then click Start Scan.

Is 150 DPI enough for print? ›

For print, 150dpi is considered low-quality printing, even though 72dpi is considered the standard for the web (which is why it's not easy printing quality images straight from the web). Low-resolution images will have blurring and pixelation after printing.

Which DPI is best for scanning? ›

Usually the best dpi for scanning documents – balancing readability and file size – is 300 dpi. It makes the document easy to read and share. Also, font size can affect the dpi you choose. Standard font sizes, 10-point and up, are fine at 300 dpi.

How do I print a scanned document to an original size? ›

A way to override this for the meantime, is to right click on your jpg file and if you have Adobe Acrobat, hit either "convert to Adobe PDF" or "combine files in Acrobat", save as a PDF. Then, to print, open the PDF, hit "print" and make sure to choose "print actual size".

How can I print a PDF legally? ›

Immediately to the right of the printer name should be a “Properties” button. Click the properties button. change the paper size from “Letter” to “Legal.” For example: you may see one or more tabs at the top of the dialog box.

How do I scan a minimum size? ›

Scan your document at a lower resolution (96 DPI). Remove all empty space around the image. Shrink the image. Reduce the JPG image quality.

Does Windows 10 have scanning software? ›

Scanning software can be confusing and time-consuming to set up and operate. Fortunately, Windows 10 has an app called Windows Scan that simplifies the process for everyone, saving you time and frustration.

Why can't I scan to my computer? ›

Check the Connection

If possible, switch to a different cable to test for problems with the existing one. You can also switch to a different USB port on your computer to check if a faulty port is to blame. If you're connecting the scanner to a USB hub, connect it to a port attached directly to the motherboard instead.

How do I scan a document to my laptop without a scanner? ›

Use your built-in phone or tablet camera to take a photo of your document. Then, attach the photo to your email. This option turns your mobile device or tablet into a document scanner. Similar to how you take a picture, the app will convert your photo into a PDF or like file type.

Videos

1. Zebra TC21 & TC26 – right for every scan!
(Jarltech Europe GmbH)
2. Zebra TC20 Barcode Scanner Configurations for NebuCore ERP
(NebuCore, Inc)
3. CouriersPlease streamlines parcel pickup and delivery with Zebra’s TC56 handheld computers
(Zebra Technologies)
4. How to Hard Reset Zebra TC56, TC57. Delete Pin, Pattern, Password Lock, Admin lock.
(stefan nikolov)
5. Lowe's Upgrades Its Mobile Solutions to Efficiently Manage Distribution Center Operations | Zebra
(Zebra Technologies)
6. How to scan, connect and pair DS3678 2D Barcode Scanner with Computer
(TechnoSource Australia)

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